Tier 1
From CA$850 plus applicable taxFrom US$600 plus applicable tax
- One flow, one direction
- One app sends records to another when something happens. Example: a closed ticket creates a time entry.
Fixed prices, no surprises
You get a fixed price in writing before any work starts. The price depends on how much the integration has to do, not on how long it takes us.
Tiers
You pay once, at go live, for building your integration. Tier 1 from CA$850, Tier 2 from CA$2,950, Tier 3 custom quote. Your exact price is fixed in writing before we start, and nothing is charged until your integration is live.You pay once, at go live, for building your integration. Tier 1 from US$600, Tier 2 from US$2,100, Tier 3 custom quote. Your exact price is fixed in writing before we start, and nothing is charged until your integration is live.
Tier 2
From CA$2,950 plus applicable taxFrom US$2,100 plus applicable tax
- Several rules, or two directions
- Records move with conditions, lookups or updates, or changes flow both ways. Example: deals create invoices, and payment status flows back.
Tier 3
Custom quoteCustom quote
- Several flows, or special requirements
- More than two steps, large volumes, apps with unusual access rules, or strict review needs.
Not sure which tier fits? Tell us what you need and the agreement will state the tier and the price. Tell us what you need
Every tier includes
- A written scope in plain language, with examples from your own data
- A build checked against every example in your agreement
- A trial run against your real data, with nothing changed
- Your approval before go live
- A limited start before full go live
- A runbook that explains how your integration works
- Your code and runbook, handed over if you ever leave
When you pay
- At signing: you save a card. Nothing is charged. This starts the build.
- At go live: the whole price plus applicable tax, charged to your saved card only after you approve the trial results and the integration is running. We email you before we charge it.
- After go live: the monthly hosting and maintenance plan, which every live integration needs.
If we cannot build what the agreement describes, you pay nothing. If you cancel before go live, nothing is charged.
Monthly plan: CA$69US$49 per integration
The monthly plan keeps your integration running. It covers:
- Hosting and every run, with no per-task or per-record fees
- Monitoring around the clock
- AI processing and token usage for checks and repairs
- Fixes when one of your apps changes how it works
- Held records, explained and replayed once fixed
Every live integration needs the plan: we host it and keep it working. The price is fixed for the first 12 months. After that it changes at most once a year, and we tell you at least 60 days before.
Minimum term: 12 months from go live, billed monthly. After that the plan continues month to month, and either of us can end it with 30 days' notice.
Total minimum commitment:CA$828 plus applicable tax per integration.US$588 plus applicable tax per integration.
Payments are handled by Stripe. Prices are before applicable tax, in Canadian or US dollars, depending on where your company is based. We work with companies in Canada and the United States.
One-time build, then a flat monthly plan. No usage bills, no surprises.
What the plan covers
While your plan is active we monitor every run and fix anything that breaks, whether the cause is our code or a change in one of your apps. New behaviour is a change order at a fixed price.
Support hours: Monday to Friday (excluding public holidays), 9:00 to 17:00 Eastern Time (Toronto).
Response targets
- Integration stopped or writing wrong data: first reply within 4 business hours
- Anything else: first reply within 1 business day
Outside these hours, safety checks run on their own: writes pause if wrong data is detected, and records that cannot be processed are held for review. We do not offer an uptime percentage or service credits yet. The reply times are targets, not guarantees.
Questions
What if my apps are not listed?
Most apps with an API can be connected. Tell us which ones you use and we will say yes or no within 2 working days.
How long does it take?
Your agreement gives an expected go live date. It depends on the tier and on how quickly you can connect your apps and review the trial results.
What access do you need?
Read only access first, so we can see how your data is set up. Write access is asked for only after you sign, and only for what the agreement covers.
Do you use AI?
Yes. AI tools write much of the integration code. They cannot move money, sign anything, deploy, or change your systems. Their work is checked by tests, by a separate automated check, by a trial run, and by a person. Details are in our AI processing notice and on the security page.
What if something goes wrong after go live?
We are alerted, we pause writes if needed, and we tell you. Records that cannot be processed are held for review, not lost or guessed at. While your plan is active we fix anything that breaks, whether the cause is our code or a change in one of your apps.
Who owns the code?
You do, once the build price is paid. You also get a lasting licence to the shared parts it uses, so you can run it without us.
Can I leave?
Yes. You can give notice at any time by closing your account. In the first 12 months after go live the plan runs, and is billed monthly, until the 12 months end; after that it ends 30 days after your notice, at the end of a paid month. Then we remove our access and hand over the code and runbook. There is no separate way to stop the plan and keep the integration running, because we host it.
What if a payment fails?
We email you and keep your integration running while you update your card. If a payment is still overdue, we tell you the date writes will pause, at least 7 days ahead. Nothing is deleted unless it stays unpaid for 30 more days and we close the account under the agreement.
Ready to connect your apps?
Takes about 3 minutes. No call needed.