Security and your data
You are trusting us with access to your business systems. This page says, in plain language, what we do with that access.
The short version
- Read only access until you sign.
- We never see your passwords.
- Our main database is in North America.
- Every go live is approved by a person.
- You can leave with your code.
How to know it is us
These are the only web addresses and email addresses we use. If a message or a page asks you for a password, a card number or an API key and does not come from one of them, it is not us.
Web addresses
- Our website: www.zerotouchintegrations.com
- Your portal: app.zerotouchintegrations.com
- Status page: status.zerotouchintegrations.com
- Connecting your apps: connect.zerotouchintegrations.com
Email addresses
- Questions and support: support@zerotouchintegrations.com
- Security reports: security@zerotouchintegrations.com
- Abuse reports: abuse@zerotouchintegrations.com
- Our emails come from: notify@zerotouchintegrations.com
We will never ask for your password, card number or an API key by email or phone. Our links only go to the website and the portal above.
Where your data lives
Our main database is in North America. Some data is stored or processed elsewhere, and the subprocessor list says where.
Last updated: not yet. See the full list
What this page covers
This page describes the controls we have built; production runs them from go live. We hold no certification and no audit report, and no penetration test has been completed yet.
Not covered: your own systems and accounts, the vendors' own controls, and anything this page does not name.
Security pack
The full pack is for the people who review us. Ask for it and we send it within 3 business days.
Security pack
- Security policyOn request
- Where each kind of data is storedOn request
- How AI is used and reviewedOn request
- Incident responseOn request
- Security questionnaire answersOn request
Reporting a vulnerability
Email security@zerotouchintegrations.com. We acknowledge a report within 3 business days.
Report misuse
Tell us if you think one of our integrations is being misused. We read every report. Email abuse@zerotouchintegrations.com.
Ask for our security questionnaire. We can send a completed security questionnaire.
Legal terms stay public: Customer Agreement, Data Processing Addendum, AI processing notice, Privacy policy and Subprocessors. Our Data Processing Addendum and AI processing notice are published with every past version.